Privacy Policy

1. Who we are

NexaGrow Digital ("NexaGrow", "we", "us") operates the website nexagrow.in. We are a digital agency based in Hyderabad, Telangana, India. For questions about this policy, contact us at hello@nexagrow.in.

2. Data we collect

We collect the following types of data:

• Contact information: Name, email address, phone number and company name submitted via our contact form.
• Usage data: Pages visited, time on site, referral source and device type — collected via Google Analytics 4 with IP anonymisation enabled.
• Communication data: Email correspondence and WhatsApp messages when you contact us directly.
• Cookie data: Analytics and preference cookies — see our Cookie Policy for details.

3. How we use your data

• To respond to enquiries submitted via our contact form
• To provide services to clients under contract
• To analyse website usage and improve our content (via GA4)
• To send our newsletter — only to subscribers who have explicitly opted in
• To comply with legal obligations under Indian law

4. Legal basis for processing (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, we process your personal data on the following bases: consent (for newsletter subscriptions and analytics cookies); contractual necessity (for delivering services to clients); and legitimate interest (for responding to enquiries and improving our website). You may withdraw consent at any time by contacting us.

5. Data sharing

We do not sell your personal data. We share data only with:

• Google Analytics: Website analytics — anonymised usage data
• Resend: Email delivery for form notifications and newsletter
• Contentful: Content management system for our website
• Vercel: Website hosting — processes request metadata

6. Data retention

Contact form submissions are retained for 24 months. Client project data is retained for 7 years for accounting and legal compliance. Newsletter subscription data is retained until you unsubscribe. Analytics data is retained for 14 months in GA4.

7. Your rights

Under the DPDP Act 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Withdraw consent for processing based on consent
• Nominate another person to exercise these rights on your behalf

To exercise any of these rights, email hello@nexagrow.in. We will respond within 30 days.

8. Cookies

We use essential cookies (required for the site to function) and analytics cookies (GA4, with your consent). See our Cookie Policy for full details.

9. Contact

NexaGrow Digital · Hyderabad, Telangana, India · hello@nexagrow.in